Privacy Policy

The Privacy Policy applies to personal information that may be collected when you interact with GoHigherBooks.com. Protecting the privacy and security of your personal information is a priority at GoHigherBooks.com, and we believe that a single, comprehensive privacy policy that is straightforward and clear is in the best interests of our customers and our business.

By doing business with or interacting with GoHigherBooks.com in the manner described in this Privacy Policy at any time on or after the Effective Date, you are accepting the practices described in this Privacy Policy and you expressly consent to the application of this Privacy Policy to the collection, storage, use and disclosure of all your personal information as described.

GoHigherBooks.com reserves the right to modify or amend this Privacy Policy at any time, but you can be assured that, should it be necessary to do so, we will always do so in accordance with the GoHigherBooks.com Privacy Principles of Clarity, Security and Integrity.

1. What is the personal information that we collect?

Personal information is information that can be used to identify, contact or locate you. For example, personal information can include your name, e-mail address, billing address, shipping address or phone number.

2. Why do we collect personal information?

We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. It allows us to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you.

Your personal information also allows us to communicate with you about special offers, promotions, and other marketing programs and news that may be of interest to you.

3. How do we collect your personal information?

(a). Information that you provide to us

As a general matter, you can browse in our store without submitting your personal information to us. However, there are a number of circumstances in which you may need to provide us with your personal information. The most common of these circumstances include:

Making a purchase or placing an order online or in our store
Submitting a customer review, a list, or other user-created content
Signing up for Keep Me Posted! Newsletters and Alerts
Contacting customer service

For your convenience, we have provided a summary description of each of these circumstances below.

Making a purchase or placing an order

When you make a purchase or place an order in our store or place an order online without an account, you may need to submit personal information to us.

Creating an online account

You can create a password-protected GoHigherBooks.com account to complete your online order to purchase Books or to save items to an online Wish List. To create an account, we will ask you to provide us with personal information. If you use your online account to make a purchase, we will use the personal information stored in your account and/or require you to input additional personal information, such as credit card information, to complete your order or download. Credit card information is never stored by GoHigherBooks.com and it is only used for authorization and payment.

Submitting a customer review

You may choose to submit an online customer. Because any information you choose to post with your customer review will be available on the Internet, we can make no assurances that others will not use, or misuse, that information.

Signing up for Newsletters

You may choose to sign up for free Newsletters filled with recommendations and reviews for books. If you do so, we will ask you to provide your e-mail address.

When you contact customer service, we may ask you to provide, or confirm, personal information so that we can better serve you.

(b) Information automatically collected

There are circumstances in which we automatically receive and collect personal information from you. The most common of these circumstances include:

Cookies
Using pixel tags or clear Graphics Interchange Format files, known as GIFs

For your convenience, we have provided a summary description of each of these circumstances below.

Information automatically collected when you visit our website

When you visit our website, we automatically record information that your browser sends whenever you visit a website. For example, we may receive and collect: the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time you access our website; and the Internet address of the website from which you linked directly to our sites. We use this information to monitor the usage of our website and as necessary for our business. This information does not include personal information.

Information collected using cookies

Like many online retailers, we use cookies to personalize and enhance your browsing and shopping experience. Cookies are small files that we place on your computer's hard drive to collect information about your activities on our website. Cookies help us to: (1) speed navigation, keep track of items in your shopping cart and provide you with content that is tailored to you; (2) remember information you gave us so that you don't have to reenter it; (3) determine the effectiveness of some of our marketing efforts and communications; and (4) monitor the total number of visitors, pages viewed, and the total number of banners displayed.

Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. If you disable cookies, however, you will not be able to place items in a GoHigherBooks.com shopping cart, and therefore you will not be able to place an order with us online. Also, by not using cookies, some GoHigherBooks.com website features and services may not function properly.

Site Analytics: We work with a third party service provider to help us better understand how you use our GoHigherBooks.com website. This third party service provider will place cookies on your computer to collect information. The information this third party service provider collects will tell us things like which search engine referred you to our website, how you navigated around our website, what you purchased and what traffic is driven by banner ads and emails. This information will help us to better serve you and provide you with more personalized information and product offerings. We do not allow this third party service provider to collect your credit card information, e-mail address or password information. This third party service provider may only use your personal information to perform services for us. This third party service provider is contractually required to maintain all of the information it collects and analyzes for us securely and in confidence. This third party service provider may not share your personal information with anyone else, or use it for any other purpose, except on an aggregate, non-personal basis. For more information, view this third party's privacy policy.

Please note that this third party service provider collects data on our GoHigherBooks.com website using first-party data collection. As a result, blocking cookies from third-party domains will not block these first-party cookies.

In addition, third party distributors of banner ads on our website may also place or access cookies on your computer. If you would like to learn more about the third party distributors of banner ads on GoHigherBooks.com website, and to understand your choices about having such distributors' cookies turned off, please visit www.networkadvertising.org. Please understand that GoHigherBooks.com does not control these third party cookies, and you should check the privacy policy of the Internet advertising company or advertiser to see whether and how it uses cookies.

Whenever you click on links and banners on GoHigherBooks.com website that take you to a third party website, you will be subject to the third party's privacy policies, not GoHigherBooks.com 's. This Privacy Policy applies solely to information collected by GoHigherBooks.com.

Information collected using pixel tags or clear GIFs

To help us understand the effectiveness of certain of our communications and marketing efforts, we may use "message format" and "message open" sensing technologies that use pixel tags or clear GIFs (which are also called web beacons). These technologies allow us to know if your e-mail program is able to accept HTML e-mails and, if it is, to: (1) send you e-mails in that format; and (2) determine if you have opened our e-mail messages.

4. How do we use your personal information?

GoHigherBooks.com uses your personal information to provide you with a superior customer experience at our store and on and through our website and, as necessary, to administer our business. For example, we use your personal information to:

Administer our Member program;
Provide superior customer service;
Conduct research and perform analysis in order to measure, maintain, protect, develop and improve our services;
Communicate with you about special offers, events, or new products or services that may be of interest to you;
Customize and enhance our website and advertising;
Make communications necessary to notify you regarding security, privacy, and administrative issues;
Manage our business.

5. With whom do we share your personal information?

Protecting the privacy and security of your personal information is a priority at GoHigherBooks.com. GOHIGHERBOOKS.COM DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES.

GoHigherBooks.com shares your personal information with:

Credit Card Companies. Credit card transactions are handled by third party financial institutions and their vendors and contractors who receive credit card numbers and other personal information from us to verify the credit card numbers and process transactions.
Law enforcement officials and as required by law. GoHigherBooks.com may release personal information to third parties when we determine, in our judgment, that it is necessary to (a) comply with the law, regulation, legal process, or enforceable governmental request; (b) enforce or apply the terms of any of our policies or user agreements; or (c) protect the rights, property or safety of GoHigherBooks.com, our employees, our customers, users, or others.
Sales, Mergers, and Acquisitions. If GoHigherBooks.com becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, personal information may be provided to the entities and advisors involved subject to a confidentiality agreement, and we will provide notice before any personal information is finally transferred and becomes subject to a different privacy policy.

6. How do we secure your personal information?

We take significant and appropriate security measures, including physical, technological and procedural measures, to help to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology, such as firewalls and encryption in the transmission of certain sensitive personal information, designed to prevent unauthorized persons from gaining access to your personal information, and, as technology develops, we intend to take additional measures to improve security.

We want you to feel confident whenever you visit us in our store, or otherwise. While we are focused on the security of your personal information and follow strict standards, processes and procedures that are designed to protect your personal information, we cannot promise, and you should not expect, that your personal information will remain secure in all circumstances.

7. How do we respect your choices about your personal information?

When you interact with GoHigherBooks.com in certain ways, you may be eligible to receive certain marketing-related and promotional communications as well as special offers (collectively "Promotional Communications") from GoHigherBooks.com that may include advertisements from third parties. The most common of these circumstances include:

Making a purchase
Creating an online account
Signing up for Newsletters

8. Questions or comments and enforcement

If you have any questions about this Privacy Policy, please contact us at privacy@gohigherbooks.com or call customer service at 00357-99-458032.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.